Terms of Service
Effective Date: December 18, 2025
Last Updated: December 18, 2025
Welcome to Arventora Nexus. These Terms of Service ("Terms") govern your access to and use of our website, services, and professional PR and media management solutions. By accessing our website or engaging our services, you agree to be bound by these Terms.
Please read these Terms carefully before using our services. If you do not agree to these Terms, you may not access or use our services.
1. Acceptance of Terms
By accessing arventoranexus.com, submitting inquiries, or engaging Arventora Nexus for PR strategy, brand positioning, social media management, media planning, influencer collaborations, thought leadership programs, or any related services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
These Terms constitute a legally binding agreement between you ("Client," "you," or "your") and Arventora Nexus ("we," "our," or "us").
2. Services Overview
Arventora Nexus provides professional PR and media management services to brands and businesses globally, including but not limited to:
- PR strategy development and execution
- Brand positioning and messaging
- Social media management and strategy
- Media planning and buying
- Influencer collaborations and partnerships
- Thought leadership programs and content
- Crisis communication and reputation management
- Media relations and press outreach
- Content creation and editorial services
Specific services, deliverables, timelines, and fees will be outlined in individual service agreements, proposals, or statements of work ("SOW").
3. Service Agreements and Engagement
3.1 Proposals and Contracts
All service engagements begin with a proposal or SOW that outlines:
- Scope of services and deliverables
- Project timelines and milestones
- Fees, payment terms, and expenses
- Client responsibilities and requirements
- Performance metrics and success criteria
3.2 Client Responsibilities
To ensure successful service delivery, clients agree to:
- Provide timely access to necessary information, assets, and stakeholders
- Review and approve deliverables within agreed timeframes
- Maintain open communication and respond to requests promptly
- Provide accurate brand guidelines, messaging, and strategic direction
- Ensure all provided materials do not infringe on third-party rights
3.3 Modifications to Services
Changes to the scope of services must be requested in writing and may result in adjusted fees and timelines. We will provide a revised proposal for your approval before implementing changes.
4. Fees and Payment Terms
4.1 Service Fees
Fees for our services are outlined in your service agreement or proposal. We offer various pricing models including:
- Monthly retainer agreements
- Project-based fixed fees
- Hourly consulting rates
- Performance-based arrangements (where applicable)
4.2 Payment Schedule
Unless otherwise specified in your service agreement:
- Retainer fees are due monthly in advance
- Project fees may require an upfront deposit (typically 50%)
- Invoices are due within 15 days of receipt
- Late payments may incur a fee of 1.5% per month or the maximum allowed by law
4.3 Expenses
Client-approved expenses (media buys, third-party tools, travel, etc.) will be billed separately with appropriate documentation. We will seek approval for expenses exceeding agreed thresholds.
4.4 Taxes
All fees are exclusive of applicable taxes, which will be added to invoices as required by law.
5. Intellectual Property Rights
5.1 Client Materials
You retain all rights to materials, content, and intellectual property you provide to us. By engaging our services, you grant us a limited license to use your materials solely for the purpose of delivering agreed services.
5.2 Deliverables and Work Product
Upon full payment of all fees:
- You receive ownership of custom deliverables created specifically for your brand
- We retain rights to our methodologies, processes, templates, and proprietary tools
- We may use anonymized case studies and results for marketing purposes (with your approval)
5.3 Third-Party Content
Any third-party content, stock imagery, licensed materials, or tools used in our services remain the property of their respective owners and are subject to their licensing terms.
5.4 Portfolio and Marketing Rights
We reserve the right to showcase our work in our portfolio, case studies, and marketing materials unless you request confidentiality in writing.
6. Confidentiality
Both parties agree to maintain the confidentiality of proprietary information shared during the engagement, including:
- Business strategies and plans
- Financial information
- Unpublished campaigns and creative materials
- Trade secrets and proprietary processes
This obligation survives termination of the service agreement. Confidentiality does not apply to information that is publicly available, independently developed, or required to be disclosed by law.
7. Term and Termination
7.1 Service Term
The term of service is specified in your service agreement. Retainer agreements typically renew monthly unless terminated with proper notice.
7.2 Termination by Client
You may terminate services with 30 days' written notice. You remain responsible for:
- Payment for all services rendered through the termination date
- Any committed media buys or third-party expenses
- Completion fees for work in progress
7.3 Termination by Arventora Nexus
We reserve the right to terminate services immediately if:
- Payment is more than 30 days overdue
- You breach these Terms or your service agreement
- You engage in unethical or illegal activities
- The working relationship becomes untenable
7.4 Effect of Termination
Upon termination:
- All outstanding invoices become immediately due
- We will provide completed deliverables upon full payment
- Each party will return or destroy confidential information
- Provisions regarding confidentiality, payment, and intellectual property survive
8. Warranties and Disclaimers
8.1 Our Warranties
We warrant that:
- Services will be performed with professional skill and care
- We have the right to provide the services offered
- Our work will not knowingly infringe on third-party intellectual property rights
8.2 Disclaimer of Guarantees
While we strive for excellence, we cannot guarantee specific results including:
- Media coverage or placement outcomes
- Social media engagement or follower growth
- Sales, revenue, or conversion increases
- Third-party platform algorithm performance
8.3 No Warranties
EXCEPT AS EXPRESSLY STATED, SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- Our total liability for any claims arising from services shall not exceed the fees paid by you in the 12 months preceding the claim
- We are not liable for indirect, incidental, consequential, or punitive damages including lost profits, revenue, or business opportunities
- We are not responsible for third-party platform changes, algorithm updates, or policy modifications
- You agree to indemnify us against claims arising from your materials, instructions, or use of our deliverables
10. Media Relations and Public Statements
When conducting media relations on your behalf:
- We will seek approval for significant press releases and statements
- You authorize us to communicate with media as your representative
- You are responsible for the accuracy of information you provide
- We reserve the right to decline activities that conflict with our values or other clients
11. Third-Party Services and Platforms
Our services may involve third-party platforms (social media, advertising networks, PR distribution services, etc.). You acknowledge that:
- These platforms have their own terms of service and policies
- We are not responsible for platform changes, outages, or policy violations
- You must maintain compliance with all platform requirements
- Platform access credentials you provide will be kept secure
12. Compliance and Ethics
Both parties agree to:
- Comply with all applicable laws and regulations
- Follow industry best practices and ethical standards
- Disclose sponsored content and partnerships as required by law
- Respect intellectual property rights and privacy laws
- Avoid deceptive, misleading, or fraudulent practices
13. Force Majeure
Neither party shall be liable for delays or failures in performance resulting from circumstances beyond reasonable control, including natural disasters, pandemics, government actions, labor disputes, or infrastructure failures. We will make reasonable efforts to minimize impact and notify you promptly.
14. Dispute Resolution
14.1 Informal Resolution
In the event of any dispute, both parties agree to first attempt resolution through good-faith negotiation.
14.2 Mediation
If informal resolution fails, disputes will be submitted to mediation before pursuing litigation.
14.3 Governing Law
These Terms are governed by the laws of the State of Kentucky, United States, without regard to conflict of law principles.
14.4 Jurisdiction
Any legal action must be brought in the state or federal courts located in Daviess County, Kentucky.
15. General Provisions
15.1 Entire Agreement
These Terms, together with your service agreement and our Privacy Policy, constitute the entire agreement between the parties and supersede all prior communications.
15.2 Amendments
We may update these Terms periodically. Material changes will be communicated via email or website notice. Continued use of services after changes constitutes acceptance.
15.3 Severability
If any provision is found unenforceable, the remaining provisions remain in full effect.
15.4 Waiver
Failure to enforce any provision does not constitute a waiver of that provision or any other provision.
15.5 Assignment
You may not assign your rights or obligations without our written consent. We may assign our rights to an affiliate or successor entity.
15.6 Independent Contractors
The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, or employment relationship.
16. Contact Information
For questions about these Terms of Service or to discuss service agreements, please contact us:
Arventora Nexus
Phone: +1 860-414-8902
Email: support@arventoranexus.com
Address: 600 Frederica St, Owensboro, KY 42301